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Interim housing register, allocations & lettings manager

Uxbridge
Temporary
Coyles
Lettings manager
Posted: 2 September
Offer description

One of my local government clients is seeking an experienced Interim Housing Register, Allocations & Lettings Manager to support the effective delivery of their housing allocations, re-housing services, and housing register management. This role is crucial in ensuring compliance with statutory duties under the Housing Act 1996 (Parts VI & VII) and in driving service transformation within a high-demand environment. Key Responsibilities: * Oversee the operational delivery of housing register and allocations services, ensuring timely, accurate casework and customer-focused service. * Manage and improve void/re-let times, and work cross-functionally to reduce temporary accommodation use. * Provide strategic input into the delivery of council-wide housing and homelessness strategies. * Handle complex casework including homeless reviews, judicial reviews, MP enquiries, and Ombudsman cases. * Support the management and delivery of internal performance targets, KPIs, and service level agreements (SLAs). * Represent the service in panels, forums, and safeguarding partnerships (MAPPA, LSCB, Care Leavers Panels). * Collaborate with Adult and Children’s Social Care services to ensure coordinated rehousing outcomes. * Lead on improvement projects across the service area, using data analysis to drive service redesign. * Deputise for senior...

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