An extraordinary job. Done by someone like you. As part of our prison support team, your work will be varied and help to keep the prison moving. This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts. You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side. Address HMP Cardiff, Knox Rd, Cardiff CF24 0UG Salary £29,432 City / Town Cardiff Region Wales The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa. Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified*). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options. Accommodation is not provided. Life as an OSG Your job can include: Gate duties ensuring the secure entry and exit of staff, visitors, vehicles. carrying out searches of staff, prisoners, visitors and vehicles walking around the prison site to escort vehicles and contractors issuing and collecting staff keys and radios walking around the prison site patrolling and searching perimeter fence areas Control room operating the prison radio system monitoring CCTV, ensuring all suspicious activities are reported. Visits welcoming visitors on their arrival escorting them if needed Correspondence monitoring and logging mail coming into the prison reporting any contraband items, preserving evidence where needed Night duties ensuring cell doors are locked and all prisoners are safely accounted for. Reception photographing prisoners processing prisoners’ property and parcels coming into the prison. Prisoner supervision sometimes supervising prisoners exchanging clothing and property helping prison officers escort prisoners around the prison Food delivery walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle Driving duties collecting mail from the local sorting office, which may involve lifting heavy sacks. Phone calls monitoring the prison’s Personal Identification Number (PIN) phone system maintaining the log of PIN phone requests from prisoners completing relevant records Procedures and protocol understanding and conforming to national and local policies, responding appropriately to incidents and emergencies You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork. National - £29,432 The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme. Hours You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website How to apply Tell us about yourself Click apply and fill in your personal details on our application form Online test When you apply, you may be invited to complete a short online test. The job advert you are applying to will confirm if this is the case and you’ll get an email with detailed instructions on how to take the test. If you don’t need to complete an online test, you will be invited to an interview if your online application meets the eligibility criteria for the role. About the online test The CSJT is an online situational judgement exercise designed to assess your decision making, ethical judgement, and alignment with Civil Service values in order to become an OSG within HMPPS. It comprises two sections: 1. Self-Assessment – You’ll rate your typical behaviour and motivations—such as ambition, flexibility, and drive—using a self-reflective questionnaire. 2. Behavioural Scenarios (SJT section) – You’ll respond to real-world workplace scenarios through a mix of text and/or short videos. Each scenario presents four possible actions which you’ll rate as “Counterproductive,” “Ineffective,” “Fairly effective,” or “Effective”. The test will take around 35 to 40 minutes to complete, but there is no time limit. Before you take the CSJT, you will have an opportunity to practice. If you pass stage 1 of the application process, we will invite you to an interview. The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history, or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed at interview, but these are not shared in advance. For more information please visit our website Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .