Salary: £45,500 - 52,500 per year Requirements: Full UK manual driving licence, or obtained within probation period (6 months) A demonstrable passion for delivering exceptional customer service Ability and drive to create and maintain up-to-date documentation Ability to follow complex instructions for unfamiliar tasks Ability to work effectively under pressure whilst maintaining good prioritisation, high standards and risk mitigation Excellent verbal and written communication skills for communicating with corporate clients via telephone, tickets, email, and face-to-face Ability to work alone, under own initiative considering the safety of themselves and others at all times Ability to dynamically assess and reduce/mitigate risk to service and safety Excellent organisational skills and attention to detail Responsibilities: Troubleshooting and repair of hardware faults and the installation of spares or components as required Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Providing internal and external customers with timely updates on progress of incidents Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics Documentation of Data Centre equipment, service configuration and hardware solutions Carry out physical checks and audits as required by the business and its customers The management and control of Claranet assets Manage and maintain Data Centre security by allowing only authorised personnel access to the Data Centre facilities Update and maintain Claranet databases following all changes to equipment or assets Technologies: Hardware Network Security Bubble Support More: At Claranet, our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres. We offer flexible working shifts and a supportive environment at our Gloucester Data Centre, with opportunities to travel to other UK sites. We provide a comprehensive benefits package including a pension scheme, healthcare coverage, discounted gym memberships, enhanced annual leave, and continuous learning opportunities. Our commitment to diversity, equity, and inclusion is reflected in our equal opportunities policy and community initiatives, making Claranet a rewarding place to work. last updated 10 week of 2026