Engagement Manager
Application Deadline: 28 February 2026
Department: Digital
Employment Type: Full Time
Location: California, United States (Hybrid)
Description
At Axelerant, you won't just manage delivery- you'll shape outcomes. As a Senior Engagement Manager, you'll lead transformative digital programs for global brands, co-create growth strategies with clients, and empower multidisciplinary teams that care deeply about impact. You'll operate in a culture that values trust, autonomy, and long-term partnerships - not short-term wins. Here, you'll get to connect delivery excellence with business results, help clients succeed, and grow your own advisory and leadership skills along the way.
Key Responsibilities
* Lead complex digital engagements from strategy to execution ensuring delivery health, team alignment, and measurable business outcomes.
* Connect delivery performance to client objectives by understanding their business model, KPIs, and transformation goals.
* Drive account growth by identifying expansion opportunities, shaping proposals, and securing renewals.
* Engage senior client stakeholders (VP, C-suite) as a trusted advisor; translate technical delivery updates into business value narratives.
* Oversee financial performance of engagements manage budgets, margins, forecasting, and risk mitigation.
* Foster high-performing, motivated teams drive collaboration, psychological safety, and strong delivery discipline.
* Champion Axelerant's buyer-centric approach ,show curiosity, empathy, and business insight in every client interaction.
* Collaborate cross-functionally with Sales, Delivery, and Solutions teams to align client needs with Axelerant's capabilities.
* Capture and share customer success stories to strengthen advocacy and thought leadership.
Skills, Knowledge & Expertise
* 8–12 years of experience in digital delivery, consulting, or technology services, including leading large-scale programs or client engagements.
* Proven ability to manage multi-stream digital projects (CMS, cloud, DXPs, or digital transformation initiatives).
* Experience in agency, consulting, or digital services environments.
* Exposure to composable architectures, marketing automation, or CX platforms.
* Strong understanding of digital transformation principles- how technology enables customer experience, growth, and operational agility.
* Demonstrated client-facing leadership with executive stakeholders.
* Financial acumen - forecasting, margin tracking, and P&L awareness.
* Excellent communication, storytelling, and negotiation skills.
* Team leadership experience- capable of guiding, mentoring, and empowering cross-functional teams.
* Proficiency with delivery tools (e.g., Jira, Confluence, Forecast, or equivalent).
Nice to Have
* Familiarity with frameworks like ValueSelling or consultative sales. Previous account ownership with measurable YoY revenue growth.
Why Work At Axelerant?
* Be part of an AI-first, remote-first digital agency that's shaping the future of customer experiences.
* Collaborate with global teams and leading platform partners to solve meaningful challenges.
* Enjoy a culture that supports autonomy, continuous learning, and work-life harmony.