CAT Cabling Engineer
Permanent / Full-time
CAT cabling experience required
Company Profile
We are an established and growing provider of bespoke managed IT, communication, and network security solutions, supporting businesses of all sizes for over 10 years. Due to continued expansion and increasing demand from a diverse customer base, we are seeking a Field Service Engineer to join our team.
Job Profile
We are looking for a skilled Field Service Engineer with proven experience in CAT cabling installation, testing and troubleshooting, ideally within an IT environment.
This is a field-based role requiring strong technical expertise, attention to detail and a customer-focused approach. Applicants must be within commuting distance of Maidenhead and willing to travel to client sites within approximately one hour of the office.
Key Responsibilities
* Provide onsite technical support, troubleshooting, and maintenance across a range of client environments
* Install, test, and troubleshoot CAT6 cabling as a primary part of the role
* Install, configure, and support IT hardware, software, and network systems
* Collaborate with internal teams to escalate and resolve complex issues efficiently
* Deliver excellent customer service, ensuring client satisfaction
* Maintain accurate documentation for all work completed
* Ensure systems and services consistently meet SLAs and client expectations
Skills & Experience
* Hands-on experience with CAT cabling installation, testing, and fault resolution
* Secondary school education (minimum), ideally with a Microsoft Certified Professional qualification
* Strong working knowledge of:
o Windows Server and Desktop OS
o Active Directory and Group Policy
o Microsoft 365 administration and SharePoint Online
o Core networking (DNS, routing, switching)
o Fibre installation and troubleshooting
o POS and AV/conferencing system installation
o Firewall configuration (Meraki / Draytek / Sophos)
o VoIP systems (preferably Gamma)
o Apple device support
* Full UK driving licence and the legal right to work in the UK
* Flexibility and willingness to travel across the UK as required
Salary: £35,000 - £40,000
Location: Maidenhead