Content Manager – UK Materials
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
The Content Manager – UK Materials is the accountable owner of Clio’s UK legal content portfolio, including case law, legislation, and select secondary materials. This collection is a critical pillar of Clio’s legal‑content moat and a foundational dependency for Vincent AI and future UK market expansion.
What you’ll work on:
* Owner of the UK Content Collection as a Product
o Define and execute the roadmap for Clio’s UK legal content, targeting competitive parity with Westlaw UK and LexisNexis UK.
o Establish KPIs for completeness, update latency, enrichment depth, and reliability.
o Drive measurable ROI through improved win rates, customer confidence, retention, and ARR tied to UK content capabilities.
* Coverage Gap Analysis & Expansion Planning
o Maintain a comprehensive coverage heatmap across UK case law, legislation, and priority secondary materials.
o Prioritize remediation and expansion based on legal authority, customer demand, competitive gaps, and acquisition feasibility.
o Lead build, buy, or license evaluations with Licensing, Legal, and Corporate Development for optimal cost‑to‑value outcomes.
* Pipeline, Infrastructure & Technology Stewardship
o Maintain a prioritized backlog of initiatives with Content Ops and Engineering.
o Partner with Content Ops, Data Ops, and Engineering to operate and evolve ingestion and enrichment pipelines, including migration to Iceberg.
o Establish monitoring, fault tolerance, and disaster recovery standards to protect continuity of research features.
* Legal Data Enrichment & Innovation
o Partner with UK Editorial and Ops teams to improve enrichment across case law and legislative data flows.
o Govern metadata and structural standards, including parallel citations, legislative amendments, case summaries, and hierarchical structures.
o Lead enrichment initiatives that combine editorial expertise and AI to improve discoverability and downstream AI readiness.
* ROI & Performance Management
o Quantify the financial and product impact of UK content investments with Finance and FP&A.
o Maintain dashboards tracking cost per document, ingestion throughput, coverage parity, and enrichment penetration.
o Present quarterly updates to the Content Committee on roadmap progress, risks, and business impact.
* Market Intelligence & Partnerships
o Benchmark Clio’s UK coverage, editorial quality, and feature set against key competitors.
o Source partnerships with courts, publishers, and open‑data initiatives to improve upstream access and reduce dependency risk.
o Track emerging AI and NLP approaches to legal text annotation, summarisation, and consolidation.
* Internal Enablement & Subject‑Matter Leadership
o Act as Clio’s internal subject‑matter expert for UK legal materials.
o Enable Product, Sales, Marketing, and Support teams on scope, differentiation, and competitive positioning.
o Maintain an internal UK Legal Materials Reference Guide covering coverage, enrichment, and positioning.
* Commercial & Go‑to‑Market Support
o Serve as an expert advisor on enterprise RFPs and strategic sales pursuits.
o Partner with Product Marketing and Sales Enablement to articulate UK content differentiation in GTM materials.
o Provide competitive intelligence to inform pricing, packaging, and market‑entry strategy.
Success Metrics
* Coverage parity across UK case law, legislation, and priority secondary sources.
* Latency from source publication to platform availability.
* Pipeline reliability and uptime (>99.9%).
* Enrichment penetration and metadata accuracy.
* ARR, conversion, or retention lift tied to UK content features.
* Internal adoption of enablement materials and sales references.
What you may have:
* Experience:
o 5–8 years in legal publishing, legal data operations, or product/content management.
o Deep understanding of the UK legal system and legal publishing ecosystem.
o Demonstrated experience using UK case law and legislation to support legal practice or research platforms.
* Skills:
o Strong product ownership and cross‑functional leadership.
o Data‑driven prioritization and ROI modeling.
o Technical literacy across ETL pipelines, ingestion systems, and metadata architectures.
o Clear, confident communication with both technical and non‑technical stakeholders.
Compensation & Total Rewards
* Competitive, equitable salary (band range provided in original posting).
* Flexible hybrid work environment.
* 25 days holiday + bank holidays.
* Private healthcare with life insurance & critical illness cover.
* Pension contribution.
* Professional development and growth options.
* Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Clio is committed to diversity, equity, and inclusion. We build an environment where all team members feel included, valued, and empowered to do their best work. Accessibility accommodations are available during the recruitment process.
How to Apply
Apply on the Clio careers site. Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs.
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