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Greene Rubber Company provided pay range
This range is provided by Greene Rubber Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$58,000.00/yr - $65,000.00/yr
Greene Rubber Company is a premier manufacturer of custom rubber molded and fabricated products serving the medical, electronics, and defense industries. With a long-standing reputation for quality and innovation, we are currently seeking a motivated and detail-oriented individual to join our Inside Sales/Customer Service team.
We’re looking for someone who thrives in a fast-paced environment and is passionate about providing excellent customer support. The Inside Sales-Account Executive will be responsible for assisting clients with applications, pricing, formal RFQs, order processing, delivery updates, and overall customer satisfaction. This role will also interface with Outside Sales, as well as internal departments such as marketing, purchasing, manufacturing, and quality assurance.
Responsibilities:
* Maintain and manage customer accounts
* Accurately review and process purchase orders received via phone, fax, or email
* Process open order reports and expedite orders as needed
* Provide repeat quotes and pull RFQ packages
* Submit and manage online quotes through customer portals
* Email completed quotes to customers and sales team
* Learn product and material offerings
* Troubleshoot and resolve customer issues efficiently
Requirement and Skills:
* 1-2 years of inside sales/customer service experience required
* Strong verbal and written communication skills
* Proficient computer skills, preferably with experience in an Epicor-based ERP system
* Excellent organizational and time management abilities
* Capable of handling multiple tasks and deadlines simultaneously
* Proactive, resourceful, and solution-oriented
* Strong analytical thinking
* Ability to work independently as well as collaboratively with a team
* High attention to detail
* Experience accessing and updating customer portals
* Professional and confident telephone presence
* Bachelor’s degree or equivalent experience preferred
* Familiarity with government bids, proposals, or contract processing is a plus
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Defense and Space Manufacturing
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