At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Data & Onboarding Service Manager Purpose The Data & Onboarding Manager is responsible for a specialist team within the Post Transaction function. The team provide high caliber and proactive assistance to support the preparation and gathering of member data, supporting with data checks and providing guidance for more complex schemes working closely with the Transition team. Acting as the initial point of contact for all implementation queries from Third Party Administrator (TPA) and the Operational team. Job Role Accountabilities Manage the Data & Onboarding team members, ensuring all tasks are completed within agreed timeframes and to the highest quality possible. Working alongside the Post Transactions Service Manager, ensure the team have the relevant skills and knowledge to perform their activities through provision of relevant training Provide ongoing guidance to new Data & Onboarding team members measuring and signing off their competence levels accordingly as they progress. Through planning and allocation of work across the team ensure the: completion of the TPA set up and sign off process for all implementations maintaining records of the sign offs completed and ensuring everything is signed off as per agreed DB Governance matrix completion of all operational tasks for schemes in transition such as payroll funding and member calculations handover processes for all onboarded schemes is completed with both our TPA and Operational team, owning any queries and resolving with input from the Transition Team as required provision of reviews and checking of reconciliations Drive team motivation and engagement providing clear progression opportunities and supporting the team with their development. This role is pivotal to ensuring the DB team complete all scheme transitions within the agreed timeframes and will be actively working on all transacted business through to the early days of BAU administration. The role will work very closely with all areas of the DB team throughout the implementation process. Day to day tasks will include, but not limited to, the following: Managing daily needs of the Data & Onboarding Team All aspects of new scheme implementations, working closely with others in the Data & Onboarding team, our TPAs and the Operational team Monthly funding for schemes in implementation Support implementation planning and completion Defined Benefit data analysis, raising and documenting issues and concerns as required Support with MI collation and production on a monthly basis Knowledge: Good knowledge of DB Pensions and more generally the Life and Pensions industry, with a good level of understanding of Corporate DB Pensions and how they differ from DC and individual annuities Knowledge of DB de-risking market, including an understanding of the DB Pension Scheme wind up process desirable but not essential Skills: Ability to manage own workloads and oversee the work of others and prioritise a number of different tasks based on business volumes and priorities A good team worker, able to spread time between a number of different people to ensure adequate support is given to the immediate and wider DB team Good organisational and planning skills Customer service focused, with a clear focus on quality, service and results Excellent communication skills - with the ability to communicate information across different media in a clear and concise manner, adapting according to the recipient of the information Flexible approach with the ability to work as part of a team in a fast moving environment. Strong Microsoft office skills particularly Excel. Experience Required: Experience of working in data or implementation functions. Desirable: Experience of working with pension scheme trustees Experience of working with non-standard processes and systems About Us We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things - and will always put the customer first. That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we're going to make sure they get it. We've built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here. Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It's also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments here. What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.