We're hiring for a Service Desk Engineer (Level 1)
Are you passionate about technology and looking to kickstart your IT career? Classic Football Shirts is hiring a Service Desk Engineer (Level 1) to provide first-line support across our offices, retail stores, and warehouses.
This is a fantastic opportunity for a graduate or early-career candidate who wants hands-on experience in IT support, working with a wide range of systems, tools, and people in a fast-paced retail environment. You'll have training with our IT Manager and wider team to keep everything running smoothly — from setting up devices to troubleshooting day-to-day tech issues.
About Classic Football Shirts
Classic Football Shirts started in 2006 when university friends Matt Dale and Doug Bierton set out to track down rare football shirts. From those early days in a bedroom full of rails, the company has grown into a thriving business with a talented team, a busy warehouse, and stores in Manchester, London, and the US.
Our passion for football and the stories behind every shirt drives everything we do. At Classic Football Shirts, we work together, stay grounded, and always put our fans at the heart of the business. We share the passion, win together, stay fan-focused, be agile, and stay grounded — values that guide how we operate every day.
To find out more about our story so far please follow this link:
Website:
We welcome all suitably qualified applicants and are committed to creating an inclusive environment for all our employees. We have a great work ethic and a friendly group of diverse employees who enjoy working here to help carry out our mission.
Location: Classic Football Co Ltd Broadway Hyde SK14 4QF on site, but we also ask that you attend our Manchester City Centre office approximately once a week or once every two weeks, to collaborate with other teams and support wider business needs.
Hours: Full-time, 39 hours per week, Monday to Friday.
About you:
You're enthusiastic about technology, ready to learn, and thrive in a hands-on, people-focused environment. You bring:
* Working knowledge of IT systems including Windows and macOS operating systems, and experience using productivity tools such as Google Workspace or Microsoft 365.
* Familiarity with hardware components and peripherals (laptops, docking stations, printers, etc.).
* Interest in cloud platforms, networking basics, and IT security fundamentals.
* Good troubleshooting and communication skills, with a positive, team-oriented approach.
* Strong attention to detail and a willingness to follow processes.
* Any previous internship, university placement, or personal project related to IT support is a plus
What's in it for you?
If you're interested in technology, retail, and football — this is a great place to learn, grow, and build a solid foundation in IT support.
Wellbeing: Weekly five-a-side football, fruit deliveries, and on-site food for breakfast/lunch, EAP access
Parking on site in Hyde
50% staff discount
Casual dress code
Regular social events: Summer Party, Christmas Party, Football Events
Small, friendly team culture
Learn about football shirts and operations across retail and e-commerce
Early finish on Fridays
Job Types: Full-time, Permanent, Graduate
Pay: £25,500.00-£28,000.00 per year
Work Location: In person