Job Title: Retail Team Member
Department: Retail
Reporting to: Shop Manager/Regional Manager
Location: Ashington
Your Role:
A Retail Team Member with BoyleSports is the first point of contact for our customers in-store. The day-to-day role involves assisting the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, ensuring the store is clean and tidy, stocking coupons, slips, and pens. You will ensure high standards are maintained throughout the day while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.
You need to be a people person with enthusiasm and drive to progress to the Manager level and beyond.
Key Responsibilities:
* Assist the Manager with the day-to-day running of the business.
* Accept bets as per procedure and in a timely manner.
* Accurately process bets through the EPOS System.
* Ensure that all procedures are followed.
* Manage cash effectively.
* Maintain high shop standards.
* Adhere to Social Responsibility duties.
Requirements:
* Must be over the age of 18.
* A drive for creating customer relationships.
* A strong eye for detail.
* Be adaptable and have the ability to react quickly.
* Be flexible as our business operates 7 days a week.
* Strong communication skills.
Training & Development:
In BoyleSports, we take pride in our staff and want to encourage their professional development. We offer two routes to progression:
* The traditional route to management, with on-the-job training supported by our training and development team.
* Opportunities to become product experts, with experience and knowledge gained in our retail branches being invaluable across our business.
Many of our Retail colleagues have progressed to roles within our Trading, Marketing, HR, IT Departments, and more, in our Dundalk HQ or our Gibraltar and Manila offices.
Staff Benefits:
Flexible work patterns, ideal for those looking for part-time or full-time employment. Work with us, and we will work with you.
* Life Assurance Scheme
* Pension contribution matched to 4%
* Staff competitions
* Savings scheme
* Staff bonuses and incentives
* Employee Assistance Program
* Refer a Friend Scheme
* Wedding and Baby Gifts
* Many opportunities for career progression
BoyleSports is an equal opportunities employer, and we welcome applications from all suitably qualified persons.
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