The Role Care and support residents with personal care such as washing, dressing, hygiene and meals, always with kindness and respect Encourage independence and dignity, helping residents feel valued and confident in themselves Build trusting, meaningful relationships that bring comfort and companionship to residents and their families Contribute to personalised care plans, ensuring each resident's unique needs and wishes are honoured Create a safe, welcoming environment where residents feel at home, cared for and listened to Providing compassionate person centred care