We have an exciting opportunity for a Senior Salesforce Administrator / Developer (Technical Specialist) at NPL. The focus for this role is to lead on the design, development, and support of the platform. You’ll be joining the Enterprise Systems team.
This role will be looked upon to execute and lead on technical implementations and integrations, ensuring best practices are being followed. Implementing security by design within the system will be paramount, working alongside our Information and Cyber Security teams.
You must be adept at using Salesforce APIs to build seamless connections that enable data flow and functionality across platforms.
Responsibilities:
* Design, develop, and implement solutions to meet stakeholder needs.
* Drive continuous improvement and efficiency.
* Build strong stakeholder relationships to support NPL’s mission and sustainability.
* Ensure data and process governance aligns with Cyber Security and GDPR.
* Administer the Salesforce platform.
* Customize and configure Salesforce (objects, fields, workflows, triggers, validation rules).
* Develop and implement integrations with other systems.
* Conduct unit, integration, and user acceptance testing.
* Provide ongoing technical support and troubleshooting.
* Stay updated on Salesforce best practices and features.
* Manage process automation (Workflow, Process Builder, Flow) and security/sharing rules.
* Oversee platform updates and communicate new features and fixes.