Building Manager
Premium Residential living - Birmingham
Up to £41,000 + Annual Bonus + Excellent Benefits & Career Progression
About the Role & the Building
We're exclusively recruiting a Building Manager for a brand-new, high-profile residential development in the heart of Birmingham city centre. This waterfront community is part of a wider premium portfolio and represents the next evolution of modern urban living.
Designed to prioritise resident experience, community and lifestyle, this building combines spacious contemporary homes with exceptional amenities.
This isn't just a job, it's an opportunity to manage, shape and launch a flagship building within a well-respected global property group.
What You'll Be Responsible For:
Lead the day-to-day operation of the building and set the tone for service excellence
Deliver outstanding customer service and engagement with residents & guests
Recruit, develop and manage your on-site team to deliver premium service standards
Champion resident feedback and drive continuous improvement
Ensure building security, health & safety and statutory compliance
Manage operational budgets, staffing rotas and performance reporting
Oversee front desk functions including move-ins and move-outs
Prepare, raise and track purchase orders to support operations
Work with the Operations Manager on strategic short & long-term planning
Represent the building as the primary operational lead and accountable person
What We're Looking For:
Proven experience in delivering exceptional customer service
Strong leadership and team management capabilities
Excellent communication and interpersonal skills
Calm, organised and decisive approach under pressure
Confident with technology, operational systems and software
Commercially focused with experience in budgeting & reporting
Strong organisational and problem-solving skills
Adaptable, resilient and solutions-oriented
Excellent spoken English; additional languages welcomed
A proactive and positive attitude with a passion for premium residential operations
Ideal candidates may come from sectors such as:
Build-to-Rent (BTR) / Residential Property Management
Hotel, Hospitality or Retail Management
Student Accommodation (PBSA) or Senior Concierge Operations
What You'll Get In Return:
Basic salary up to £41,000
Annual performance-related bonus
28 days holiday including Bank Holidays
Your birthday off each year
Company pension scheme
Employee discount platform
Recognition programmes and team events
24/7 Employee Assistance Programme
Structured progression & career development
This role also includes a comprehensive onboarding programme, support with pre-mobilisation activities, and tailored training to set you up for success from day one.
We've supported many professionals who have progressed into senior leadership and regional roles within the group, so this is a genuine long-term career opportunity