Why Ryan?
* Competitive Compensation and Benefits
* Business Connectivity Reimbursement (Phone/Internet)
* Gym Membership or Equipment Reimbursement
* LinkedIn Learning Subscription
* Flexible Work Environment
* Tuition Reimbursement After One Year of Service
* Accelerated Career Path
* Award-Winning Culture & Community Outreach
The Business Solutions Specialist will play a key role in supporting innovation, transformation, and technology-enabled business initiatives across the organization. This role is ideal for a motivated and tech-savvy professional with experience in business analysis, stakeholder engagement, operational improvement, and emerging technology solutions.
Working closely with practice areas, operational teams, and cross-functional stakeholders, you will help identify business challenges, gather and refine requirements, support innovation intake processes, and contribute to the development and implementation of workflow automation, process optimization, and AI-enabled solutions.
This role is heavily focused on innovation and transformation rather than traditional process improvement. The successful candidate will support multiple concurrent initiatives, assist in developing proof-of-concept solutions, and help bridge the gap between business needs and technology-enabled outcomes in a collaborative and fast-paced environment.
Duties and responsibilities, as they align with Ryan’s Key Results
People
* Build strong working relationships with business stakeholders, practice areas, and cross-functional teams.
* Maintain effective communication across innovation and transformation initiatives.
* Collaborate with operational teams to identify business challenges and opportunities for technology-enabled improvements.
* Support alignment between business priorities, innovation initiatives, and solution delivery activities.
Client
* Engage with practice areas to gather, document, and refine business requirements and use cases.
* Support innovation intake and discovery processes across multiple business functions.
* Assist in identifying opportunities for workflow automation, operational optimization, and AI-enabled solutions.
* Support the development, testing, and deployment of proof-of-concept initiatives and pilot solutions.
* Coordinate meetings, workshops, follow-ups, and project activities across multiple concurrent transformation initiatives.
* Assist stakeholders in translating operational challenges into scalable and practical business solutions.
Value
* Support innovation and transformation initiatives that improve operational efficiency and business effectiveness.
* Contribute to projects focused on workflow automation, modernization, and enterprise AI capabilities.
* Assist in mapping current-state processes and supporting future-state solution design.
* Track project timelines, deliverables, dependencies, and implementation activities across multiple workstreams.
* Prepare presentations, status updates, reports, and supporting documentation for stakeholders and leadership teams.
* Analyze operational data, business feedback, and process pain points to support decision-making and continuous improvement efforts.
* Stay informed on emerging technologies, automation trends, and enterprise AI developments relevant to the business.
* Support the Business Solutions and Innovation team with additional strategic and operational initiatives as required.
* Other duties as assigned.
Education And Experience
* Bachelor’s degree or equivalent experience required (Business, Technology, Operations, Information Systems, or related field preferred)
* 2–5 years of professional experience in business analysis, innovation, transformation, operations, or technology-enabled business support roles
* Experience gathering business requirements and working with cross-functional stakeholders is preferred
* Exposure to workflow automation, operational transformation, or AI-related initiatives is strongly preferred
* Experience supporting proof-of-concept or pilot initiatives is considered an asset
Preferred Skills
* Business analysis and requirements gathering
* Stakeholder engagement and relationship management
* Strong analytical thinking and problem-solving capability
* Innovation and technology curiosity
* Process optimization and workflow improvement mindset
* Project coordination and multitasking ability
* Strong written and verbal communication skills
* Ability to work effectively in fast-paced and evolving environments
* Interest in emerging technologies, automation, and enterprise AI
* Strong organizational skills and attention to detail
* Ability to adapt quickly and take initiative in ambiguous environments
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