Overview
McDonald's is one of the most recognized brands in the world, and our core values are: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
Job Title: Customer Care Assistant
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, high-energy environment with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include friendliness, approachability, courteousness, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.
Benefits: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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