Chief Operating Officer (COO) Zest4Talent is recruiting a Chief Operating Officer (COO) for a high-growth fintech lending business based in London. This is a senior leadership role working closely with the Founder and CEO, responsible for scaling a regulated lending operation and building best-in-class operational capability. This Chief Operating Officer (COO) role offers significant ownership, influence, and long-term equity upside within a fast-growing financial services company. The Role As Chief Operating Officer (COO), you will take full ownership of day-to-day business operations, ensuring the company can scale its lending platform safely, compliantly, and efficiently. Key responsibilities include: Leading operations across Credit Risk, Underwriting, Customer Service, Product, People, Finance Operations, and Regulatory Scaling a regulated lending operation to support rapid loan book growth Driving execution, performance management, and operational excellence Leading People and Culture, including hiring, leadership development, and people operations Overseeing internal finance operations in partnership with the CFO and external providers Ensuring compliance with FCA regulation, Consumer Duty, and GDPR Managing relationships with investors, regulators, and funding partners Requirements Essential requirement: Candidates must have previously worked for a company that provides lending or consumer credit products. Experience must be within a regulated lending environment. Other requirements include: 10 years experience in financial services or fintech Previous Chief Operating Officer (COO), VP, or Head of Operations experience, or demonstrably ready to step into a COO role Proven experience scaling teams and operations in a high-growth or scale-up business Strong, hands-on leadership style with a delivery-focused approach Solid understanding of FCA regulation and operational risk in lending businesses Salary and Benefits £90,000 to £120,000 salary plus equity Hybrid working with a London office (minimum 2 days per week) 40 days annual leave plus birthday off Senior leadership role in a purpose-driven fintech lending business This Chief Operating Officer (COO) position is managed by Zest4Talent, a specialist recruitment agency supporting high-growth fintech and financial services companies. This is a UK-based role. Applicants must have the right to work in the UK. Zest4Talent is committed to equal opportunities and welcomes applications from all suitably qualified candidates.