Other duties include;
* Leading client show rounds to demonstrate all Spa offerings and the ultimate journey of relaxation and wellness.
* Providing expert skincare advice through identifying the guest's prescriptive needs, selling products.
* Maintain hygiene, cleanliness and H&S requirements. Taking pride in not only treatment rooms but all areas of work within the Spa and pool areas.
* Completion of Reception duties on an ad hoc basis ensuring efficiency of column dispersion.
* Stock control, management and accurate reporting.
* Time management and proactivity outside of the treatment room, taking ownership and pride of the whole Spa through teamwork.
A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
* Level 3 NVQ / BTEC in Beauty Therapy or Equivalent
* Passion filled Spa Enthusiast driven by quality care and wellness.
* Excellent presentation skills and attention to detail demonstrating adaptability to change.
* A customer focussed approach in maintaining luxury from treatment room to all Spa Areas
* Flexibility to work varied days / weekends and shifts.
Benefits
* When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings.
* The ALL Heartists program offers employees memorable experiences throughout the year, preferential rates in hotels and exclusive discounts with a wide range of partners.
* The RBH company benefits include extra day's holiday for your birthday, pension scheme, and other perks.
* Municipal Hotel benefits: friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events.
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