Leadly, we excel at crafting data-driven lead-generation strategies that deliver measurable results for our clients. We’re looking for a Client Services Account Manager to join our passionate and results-oriented team. This is an opportunity to work with a talented group of professionals in a dynamic environment where strategy, data, and client success drive everything we do.
With a competitive salary of £45,000 per annum, an uncapped performance-based commission structure, and an OTE exceeding £60,000+, this is a chance to thrive in a role that blends strategic thinking with strong client management.
What We’re Looking For
* Proven experience in a client-facing role within a digital marketing or lead-generation environment.
* Strong understanding of the lead-to-deal journey, including metrics, data analysis, and testing methodologies.
* Exceptional communication and relationship-building skills, with the ability to confidently lead client conversations.
* Analytical and results-driven mindset, capable of turning data into actionable strategies.
* Organised, proactive, and able to manage multiple accounts and priorities effectively.
Responsibilities
* Act as the primary point of contact for your portfolio of clients, developing trusted, long-term partnerships.
* Understand each client’s unique business goals, challenges, and target audience to design tailored lead-generation strategies.
* Proactively identify and resolve challenges to ensure seamless project delivery and client satisfaction.
* Collaborate with clients and internal teams to develop and execute measurable strategies that align with their objectives.
* Monitor campaign performance using metrics and data insights, liaising with the internal delivery team to lead on optimisation strategies and testing frameworks to refine strategies and ensure consistent improvement.
* Take full ownership of your client accounts, ensuring strategies deliver measurable growth and tangible results.
* Identify opportunities for account expansion, upselling, and cross-selling to maximise client value.
* Drive client retention by consistently delivering exceptional service and achieving outstanding results.
* Work closely with internal delivery teams—content, marketing, and technical experts—to ensure strategies are executed flawlessly.
* Challenge and refine plans when necessary to align with data insights and client feedback.
* Attend client meetings to provide performance updates, strategic recommendations, and growth opportunities.
* Be an integral part of the Client Services Team, contributing to the strategic direction and success of the department.
* Stay ahead of industry trends and advancements in digital marketing and lead generation to inform your strategies.
Benefits and Why Join
* Competitive salary: £45,000 per annum.
* Uncapped, performance-based commission structure, with OTE exceeding £60,000 per annum.
* Hybrid working environment — two days in office at our central Manchester Work.Life locations.
* A structured onboarding program and tailored personal development plans to support your growth.
* Monthly Good Vibes Days — fully paid day off to enjoy a wellness themes initiative.
* Additional perks, including extra holidays for service milestones and your birthday off.
If you’re driven by data, strategy, and delivering exceptional results for clients, we’d love to hear from you.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management, Project Management, and Customer Service
* Industries: Marketing Services and Financial Services
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