A leading IT consultancy in the United Kingdom is seeking a 1st Line IT Support and Provisioning Engineer to provide technical support for government departments. The role requires managing requests and assisting over 10,500 users, with a focus on VIP support and asset management. Candidates should have significant 2nd line support experience, strong customer-facing skills, and the ability to troubleshoot various IT issues. This position is essential for maintaining high service levels and ensuring effective communication with clients.
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