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Customer service specialist

Southampton
Hendy Group
Customer service specialist
Posted: 15h ago
Offer description

Drive Growth. Shape Brands. Make an Impact.

Werelooking for a commercially minded, hands-onRegional Marketing Managerto help power growth across our dealer network. If you love turning strategy into action, building strong partnerships, and deliveringmarketing that genuinelymovesthedial thisonesfor you.

Youllbe part of a high-performance collaborative culture where planning, adaptability,creativityand opportunity-seeking are valued. We invest in our people, encourage fresh thinking, and give you the autonomy to make a real difference.

This position is fully on-site and open to candidates located anywhere within a commutable distance of our operational sites across Devon and Hampshire.

The Opportunity

This isagreatopportunityfor a Regional Marketing Manager to lead impactful, locally tailored marketing across a portfolio of dealerships and brands.Youllturn strategy into action, driving demand, awareness, and customer engagement while partnering closely with OEMs, regional leadership, andsiteteams. With responsibility for budget allocation, compliance, and a Regional Marketing Executive,youllshape targeted plans that support growth, lead generation, and retention across the region.

Role Responsibilities Will Include

Planningand deliveringregional andsite-level marketing activity
Driving lead performance through digital, CRM, social and local campaigns
Managing OEM relationships, co-funded budgets, and brand compliance
Analysing performance using GAand insightto continually improve results
Coordinating events, partnerships, PR, and local engagement
Ensuring FCS, OEM, and brand standards aremet at all times.

Whatwerelooking For

Youreorganised proactiveand thrive in afast-movingenvironment. You think commercially, act decisively, and adapteasily as priorities shift.

Youllbring

Proven experience in regional or multi-site marketing
Strong digital and lead generationexpertise
Confidence working with OEMs, stakeholders, and dealer teams
Excellent communication and relationship building skills
Strong leadershipskills

The Rewards

As well as a competitive salary and a structured career path, you willbenefitfrom working in a supportive, progressive environment with excellent development opportunities. You can also expect:

Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
Access to company vehicle scheme;
Enhanced family leave benefit;
Life Insurance;
Bupa Healthcare Cash Plan for you and your family;
Opportunity to join the company pension scheme;
23 days holiday (plus bank holidays), increasing with length of service;
Discounts on new vehicle, used vehicle, service and parts purchases; and
Variousperksand discounts with high street and online retailers and services.

The Company

Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

Ready to grow yourMarketingcareer? Join HendyGroupsMarketingteam and play a key role in shaping insight that drivesreal businessdecisions.Apply today.

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