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Colleague experience manager

Wellingborough
TN United Kingdom
Experience manager
€100,000 - €125,000 a year
Posted: 8 May
Offer description

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Colleague Experience Manager, Wellingborough

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Client:

Booker


Location:

Wellingborough, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7aa84e727909


Job Views:

12


Posted:

05.05.2025


Expiry Date:

19.06.2025

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Job Description:

Booker • Wellingborough • Apply by 08-May-2025

About the role

We have an exciting opportunity to join our People Leadership Team. As our Colleague Experience Manager, you will focus on key areas such as People Communications, Colleague Listening, and Diversity, Equity & Inclusion (DEI), helping to foster an engaging and inclusive company culture dedicated to shaping and enhancing a consistent and meaningful colleague experience.

Location can be flexible but will need to be present in Equity House weekly.

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e., thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
* Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
* After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
* Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
* Life Assurance - You are covered for death in service life cover of up to three times annual pay.
* Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
* A great holiday package.

You will be responsible for

* Provide insights and guidance to the People Leadership Team (PLT) and wider business on People communications, ensuring it supports Booker Group’s cultural transformation and keeps colleagues engaged with our proposition.
* Oversee the People functions’ comms moments, manage the People Comms Calendar, and act as the primary liaison with the broader Communications team.
* Oversee and collate the core People narratives for formal communications, reports, and other key documents.
* Actively seek opportunities to listen to colleagues across the business to understand their needs, feedback, and experiences. You’ll also own People team meetings and days to ensure the voice of the colleague is heard and reflected in our communications approach.
* Project manage formal colleague listening mechanisms, including the EVM and Colleague Contribution Panel, ensuring an excellent experience for both line managers and colleagues.
* Working with the Booker Exec, Colleague Networks, and Tesco Group DE&I POE to determine the Booker DE&I Strategy, with a guiding principle that inclusion is always top of mind.
* Drive the delivery of our DE&I agenda, collaborating across teams to ensure initiatives are impactful and aligned with the broader business goals.
* Provide guidance to Colleague Network leadership, helping them to thrive and fulfill their purpose.
* Oversee the operations of the Colleague Networks, including managing the network budget, annual events calendar, and associated communications.
* Collaborating with Group PoEs to enable us to move at pace to enhance our colleague experience (taking the best from Tesco to make Booker better).

You will need

* Passion for enhancing the colleague experience.
* Understanding of DE&I frameworks and ability to implement them.
* Strong leadership skills.
* Ability to interpret data and create strategies.
* Ability to simplify complex topics to enable the creation of compelling messaging.
* Excellent project management and communication skills.

About us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers, and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity, and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

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