Role: Aerospace Technical Publication Specialist
Type: Permanent/ Full-Time
Job Description:
* Analyze complex client scenarios to identify business problems and assess the impact on operations.
* Facilitate business workshops to define project scope, identify process improvements, and gather requirements for IT solutions.
* Explore and implement AI and Gen AI technologies within solution designs to enhance efficiency.
* Document and re-engineer current (AS-IS) and future (TO-BE) business processes, ensuring alignment with organizational goals.
* Design business use cases, lead functional architecture discussions, and integrate various services for seamless solution delivery.
* Collaborate with Product Owners and business stakeholders to analyze requirements and prepare product backlog items.
* Create user stories, define acceptance criteria, and ensure clear communication between business stakeholders and the technology team through all project phases.
Sales Pursuits & Thought Leadership:
* Support sales pursuits and market development activities in collaboration with the sales and account management teams.
* Contribute to thought leadership in industry solutions, partnerships, and publications.
* Participate in organizational initiatives, driving innovation and continuous improvement within the team.
Required Qualifications:
* Relevant experience in the Aerospace sector, with specific expertise in technical publications, supply chain, shopfloor operations, quality, or service/repairs domains.
* Experience in Technical Publication (TechPub) or related areas.
* Proven ability to lead business analysis and provide functional consulting in complex environments.
* Strong communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical teams.
* Hands-on experience in designing business processes, writing user stories, and defining functional requirements.
Preferred:
* Familiarity with design-thinking methodologies, including customer personas, customer journeys, and story maps.
* Experience with risk assessment, incident investigation, and continuous improvement methodologies such as Six Sigma.
* Knowledge of industry frameworks like APQC and SCOR.
* Experience in Agile software development and an understanding of the full software development lifecycle.
Education Requirements:
* Bachelor’s degree in Engineering, Science, or a related field.
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