I am looking for a Sales Support Officer to join a growing, dynamic team. This role is crucial in supporting our sales targets, maintaining a positive client experience, and ensuring the provision of accurate and timely information to our clients.
Day-to-day of the role for the Sales Support Officer:
* Providing training to new and existing clients, ensuring they are well-equipped to use our systems.
* Setting up client access to systems and managing their onboarding process.
* Communicating with clients via telephone, email, and video conferencing tools.
* Assisting the Sales Manager with various duties, which may include liaising with external suppliers and monitoring customer feedback.
* Identifying opportunities to upsell to clients additional add Ons.
* Completing supplier assessment forms and responding to sales/administrative enquiries to secure orders.
Required Skills & Qualifications for the Sales Support Officer:
* Comfortable with technology and able to learn new systems quickly.
* Capable of managing own workload independently.
* Excellent communication skills, both oral and written.
* Detail-oriented with a focus on continuous improvement.
* Proficient in Microsoft Office Suite.
* Experience in a sales environment is advantageous however great customer service experience is KEY!
* Knowledge of the ISO market and experience demonstrating or promoting software solutions will be considered a plus.
Benefits of the Sales Support Officer:
* Salary £30000.
* Excellent career growth with a growing company
* Company performance bonus
* Generous holiday
* Free parking
* A supportive and friendly team environment.
* A dynamic and innovative organisation that values and encourages new ideas.
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