Job Description The Opportunity Lead the digital voice of a brand with millions of players, and the ambition to become the UK’s most loved casino experience. This is more than a social media role. This is the chance to shape how Grosvenor shows up online, in our Casinos, how we speak to our customers, and how we build digital communities that feel bold, modern and unmissably us. As our Head of Social & Digital, you’ll take full ownership of Grosvenor’s digital presence; across social, web, app, content, influencers, partners and digital journeys to drive business in our Casinos. You’ll define the strategy, set the tone, elevate the execution, and lead the evolution of a brand that’s ready to break through culturally. If you’re a digital leader who thrives on creative energy, fast thinking, cultural relevance and measurable impact, this is your stage. Why This Role? A channel with huge, untapped potential: Millions of customers, a powerful brand, and an industry ready for reinvention. Freedom to set the tone: You’ll define a new social and digital identity, one that stands out in a regulated, high pace environment. Creative scope with real influence: From campaigns to digital funnels to reactive culture moments, your ideas will land where customers live. Impact across the whole business: You’ll collaborate with product, gaming, venues, agencies, PR and brand teams to shape the complete digital experience. A role made for modern marketers: If you love culture, content, community and creativity, this is the perfect blend. What You’ll Be Doing Setting the digital and social media strategy across all channels Creating channel first content that earns attention and drives engagement. Rebuilding and evolving our digital ecosystem for acquisition, trial and loyalty. Driving cultural storytelling, reactive content and brand led narrative moments. Partnering with the Gaming, Product, Brand and Venue Teams to connect digital with the real customer experience. Leading and developing two Mauritius based Content Executives. Analysing funnel performance and turning insight into commercial action. Managing agencies, influencers and partnerships to maximise reach and creativity.