Bristol, Darlington, Manchester, Wolverhampton Job Summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. MHCLG’s Funding Service is one of the core Grant Function teams, working alongside the Central Grants Hub (CGH) and other corporate teams and stakeholders - including commercial, finance, and legal - who collectively support effective and compliant grant delivery across the department. We are transforming how the department delivers £21bn of annual grant funding. We work with policy and delivery teams to embed digital, user-centred approaches to grant funding. We’re seeking an enthusiastic advocate for user-centred design with in-depth knowledge of government funding policy and grant delivery. Many funding policy teams are new to user-centred design (UCD) and agile. You’ll need to champion these ways of working by coaching stakeholders to think about user needs and effective service provision. You will work within a multi-disciplinary team including developers, user researchers, service designers, delivery and product managers. Using your in-depth knowledge of grant delivery, you will support team members to understand how government funding works, helping them to build a high-performing digital service for MHCLG. You can learn more about the Funding Service’s work on the MHCLG Digital blog - https://mhclgdigital.blog.gov.uk/category/funding-service/ Job Description As a Grants Relationship Manager your responsibilities will include: Leading proactive communications with policy and grant teams, acting as a translator between digital and non-digital teams Collaborating with corporate teams to support effective and compliant grant delivery, aligning with departmental strategies on data, digital innovation, and funding simplification to reduce administrative burden Negotiating with and influencing grant teams, and managing relationships effectively Gathering and prioritising grant team requirements and deadlines and communicating these to the wider team Communicating to policy and grant teams where requests or deadlines cannot be accommodated by the service and explain why Collaborating with user researchers and represent users internally; explaining the difference between user needs and the desires of the user Capturing new requirements which are multiple grant needs and making sure these are captured as service insights which could be added to development backlog Keeping internal information systems up to date including accurate tracking of time spent onboarding the grant to inform administrative cost calculations As a Grants Relationship Manager Your Responsibilities Will Include Leading proactive communications with policy and grant teams, acting as a translator between digital and non-digital teams Collaborating with corporate teams to support effective and compliant grant delivery, aligning with departmental strategies on data, digital innovation, and funding simplification to reduce administrative burden Negotiating with and influencing grant teams, and managing relationships effectively Gathering and prioritising grant team requirements and deadlines and communicating these to the wider team Communicating to policy and grant teams where requests or deadlines cannot be accommodated by the service and explain why Collaborating with user researchers and represent users internally; explaining the difference between user needs and the desires of the user Capturing new requirements which are multiple grant needs and making sure these are captured as service insights which could be added to development backlog Keeping internal information systems up to date including accurate tracking of time spent onboarding the grant to inform administrative cost calculations Person specification As a Grants Relationship Manager you'll possess the following essential criteria; Good understanding of government funding policies and how grants are delivered Experience of grant administration and management, including knowledge of the Government’s Functional Standards on Grants A strong understanding of and passion for government digital aims, standards and values - including agile ways of working, user-centred design, and alignment with wider departmental and cross-government strategies Experienced in managing multiple external partners, building trusted relationships and resolving issues constructively Confident using data, reporting, or evidence to assess performance, identify risks, and recommend actions Ability to communicate complex information clearly to non-specialists; writing briefings, reports, or funding recommendations Ability to calmly handle competing priorities, keeping projects on track and meeting deadlines (Desirable) Completion of Licence to Practice grants training or a project delivery qualification is desirable Alongside your salary of £56,167, Ministry of Housing, Communities and Local Government contributes £16,271 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Application and Selection The application process will be split into 2 stages, testing the following Success Profiles: Experience, Technical Please ensure your CV does not contain any personally identifiable information. Note: We do not consider direct CV applications. All applications must be submitted via the provided application link. Important: Your CV and Personal Statement must be merged into a single document before uploading. Stage 1: Sift (CV & Personal Statement) This sift will test Experience, please include a merged CV & Personal Statement. In Your Personal Statement Please Include Why you are interested in the role Examples of how you meet the essential criteria in the JD Please keep to a maximum of 1000 words Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors. Stage 2: Interview Experience: Experience questions will be based around the essential skills and criteria as listed in the job description. Technical: Technical questions will be based around the essential skills and criteria as listed in the job description. Candidates will be asked to prepare a presentation, further details will be provided on invitation to interview. Sift and Interview Dates Sifting is envisaged to take place the week commencing 12th January 2025 with interviews expected to take place the week commencing the 26th January 2025. Feedback will only be provided if you attend an interview or assessment. Security People working with government assets must complete baseline personnel security standard (opens in new window) checks. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Digital Data Jobs Email : digitaldatajobs@communities.gov.uk Recruitment team Email : digitaldatajobs@communities.gov.uk