Receptionist & Site Public Liaison Officer
Location: Barking, London (Barking Riverside)
Salary: £25,000
An established civil engineering contractor is seeking a Receptionist & Site Public Liaison Officer to support a major infrastructure project at Barking Riverside.
This is a dual-function role combining front-of-house reception duties with community and stakeholder engagement, acting as a key interface between the project, site team, and the local community.
You will play a vital role in maintaining a professional site presence, ensuring smooth day-to-day office operations, while also supporting public engagement, communications and social value initiatives linked to the project.
Receptionist & Site Public Liaison Officer - Salary & Benefits
Salary: £25,000
25 days holiday + Bank Holidays
Pension scheme (up to 10% employer contribution)
Private healthcare
Company phone provided
Annual discretionary bonus
Receptionist & Site Public Liaison Officer - Responsibilities
Reception & Office Management
Act as the first point of contact for visitors, staff and external stakeholders
Manage visitor sign-in procedures, issue passes and coordinate meeting
Ensure high office standards, including supplies and hospitality arrangements
Support basic H&S compliance tasks (first aid stock checks, fire marshal lists, visitor safety)
Carry out daily opening and closing procedures
Community & Stakeholder Engagement
Respond to public enquiries via phone, email and written communication
Maintain a secure communications tracker for stakeholder engagement
Attend project meetings and report on stakeholder activity and key issues
Support the coordination and delivery of community engagement events
Site Visits, Communications & Social Value
Coordinate and chaperone site visits for stakeholders, schools and media
Support STEM initiatives, careers events and community outreach activities
Draft content for noticeboards and assist with project communications and PR opportunities
Capture photographs and information to support reporting and social value evidence
Receptionist & Site Public Liaison Officer - Requirements
Excellent written and verbal communication skills
Confident engaging with a wide range of stakeholders and members of the public
Ability to manage and resolve conflict professionally
Strong IT skills, including Microsoft Word, Excel and Outlook
High level of organisation and accurate record-keeping
Ability to produce clear and engaging written content
Previous experience in a public-facing or community-based role
Experience engaging with stakeholders face-to-face, via phone and in writing
Experience supporting schools or young people (highly desirable)
Previous receptionist, administrative or customer-facing experience advantageous
Full UK Driving Licence (preferred)
CSCS Card (desirable, can be provided)Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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