Job Title:
Transport Administrator
Salary:
To £12.21 per hour
Location:
Seedy Mill Treatment Works
Travel:
As required for training or operational needs
As a Transport Administrator at Aqua Direct, part of South Staffs Water, you'll be part of a dedicated team delivering high-quality water services across the region. This is a varied and rewarding role where your attention to detail and coordination skills will make a real difference in keeping our transport operations running smoothly and safely.
The Role
We are seeking a highly organised and detail-oriented Transport Administrator to support the day-to-day operations of our tankering section. This role plays a vital part in maintaining accurate records, ensuring compliance, supporting logistics, and providing administrative support to the Transport and Operations teams. You will be a key contact for drivers, agencies, and customers, helping to maintain high service and quality standards.
* Update job board and communicate order changes to drivers.
* Monitor and record driver hours, timesheets, and overtime; ensure payroll documentation accuracy.
* Authorise agency clock cards for payment and maintain WTD records, alerting management to any breaches.
* Manage tachograph data, coordinating FTA analysis and document retention.
* Review vehicle defect reports and liaise with repair teams.
* Ensure all fleet paperwork is complete, filed, and compliant with regulations.
* Update weekly reports on orders, tanker volumes, and mileage.
* Prepare monthly data for board reports.
* Provide 24/7 phone cover on a rota with the Operations Manager.
* Uphold health and safety standards in all duties.
* Collect and log daily tankering samples in the LIMS system.
* Release loads upon clearance and notify customers as needed.
* Maintain load diaries, quality paperwork, and support internal audits.
* Conduct agency driver inductions and monitor quality checks.
* Ensure Aqua fleet cleanliness and presentation.
* Raise stock orders and update Oracle inventory.
* Manage invoicing, including receivables, payables, and related documentation.
What You'll Need
* Strong organisational and multitasking skills
* Excellent attention to detail and accuracy
* Solid understanding of transport operations and driver compliance
* Confident using systems such as Oracle, LIMS, and Microsoft Excel
* Clear, professional communication skills
* Ability to work independently and as part of a team
* Willingness to support out-of-hours communication on a rota basis
* Awareness of health and safety best practices
Desirable Experience
* Previous experience in a transport or logistics environment
* Familiarity with Working Time Directive rules and tachograph management
* Knowledge of quality management systems and documentation (e.g., BRC, HACCP)
What You'll Get In Return
* To £12.21 per hour
* Company pension with employer contribution
* Store discount for personal shopping needs.
* 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health.
* 25 days holiday (plus 8 bank holidays)
* Holiday buy-back scheme (up to a max of 5 days)
* Eyecare vouchers – via Specsavers
* Employee Assistance Programme (EAP)