Overview
Blackwood Health Centre is looking for a part-time GP Surgery Receptionist to work 18 hours per week. As a GP Surgery Receptionist, you will be the first point of contact for our patients. You will be responsible for providing a professional, efficient, and courteous reception service, both in person and over the phone, while ensuring patient confidentiality at all times.
Responsibilities
* Greet and assist patients and visitors in a friendly and helpful manner.
* Answer and manage incoming calls, directing them appropriately.
* Schedule and manage patient appointments using the electronic booking system (EMIS).
* Handle patient enquiries and provide information about services.
* Process patient registrations and maintain accurate records.
* Ensure the waiting area is welcoming and tidy.
* Assist with administrative tasks such as filing, scanning, and data entry.
* Coordinate with medical staff and other team members to ensure smooth operations.
About the role / About Us
This job role is for Blackwood Health Centre, a small but busy and friendly GP surgery located in Streetly, committed to providing exceptional care to the community. We are currently looking for a dedicated and organised receptionist to join our team and play a crucial role in ensuring the smooth running of our practice.
Qualifications
Essential
* GCSE grade A to C in English and Maths
* Excellent communication skills / customer service experience
* Excellent IT skills
Desirable
* EMIS knowledge
* Previous GP reception experience
Compliance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Other information
Salary: Depending on experience. Contract: Fixed term, Duration: 1 year. Working pattern: Part-time, Flexible working.
#J-18808-Ljbffr