Purpose of the role
Reporting to the Head of IT, this role assists with the development and maintenance of the IT applications for Phoebe Philo Ltd, ensuring that the applications are user-friendly, effective, cost-efficient, secure, and compliant.
Responsibilities
1. Collaborate with all departments to understand their requirements and implement supporting technology, including:
2. Ensure the front-end ecommerce stack is optimized, resilient, secure, and compliant.
3. Enhance Airtable solutions supporting the company's design and development processes.
4. Work with the finance team to optimize systems for accounting, reporting, online payments, VAT, and payroll.
5. Coordinate with logistics to improve systems for carrier management, shipping, and returns.
6. Assist with systems for collecting and tracking sustainability data.
7. Ensure system integrations are optimized, resilient, secure, and compliant.
8. Manage relationships with partners and contractors to support technology requirements.
9. Provide guidance and training on systems and platforms across the organization.
10. Maintain operational reliability, security, and compliance of technology services and applications.
11. Ensure all processes comply with relevant laws and regulations, e.g., GDPR.
12. Promote collaboration across teams for smooth technology rollouts.
Qualifications, Skills, Experience Required
* Degree in Computer Science or demonstrable experience.
* 3-5 years’ experience in fashion technology roles, especially in e-commerce and product development, preferably in luxury fashion.
* Experience in start-up or scale-up environments, demonstrating capability to evolve technology stacks.
* Knowledge of current and emerging technologies, application development, and relevant suppliers/partners.
* Experience with systems such as Shopify, Hubspot, Avalara, Global-E, JOOR, Brightpearl, Airtable, Microsoft Business Central, Concur, SDI, and low-code platforms like MAKE.
* Ability to lead technology projects aligned with business objectives.
* Strong problem-solving, decision-making, and communication skills.
* Ability to work under tight deadlines in a fast-paced environment.
* Excellent leadership, interpersonal skills, and ability to influence stakeholders.
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