Job Advert
Working in our YMCA Community & Activity Village in Newark, we are looking for a Receptionist to join our team.
With the nature of this role, we would look for you to be flexible and be available to work evenings and weekends where required, mostly on a rota basis in advance but able to cover at short notice if needed.
As a frontline member of our team, you will be working in the Village alongside our visitors, guests, and other members of YMCA staff. You will be a friendly and approachable member of the team, happy to help in any way you can.
Responsibilities
* You will be the first point of contact, handling any issues that may arise from customers and will have the ability to remain calm during busy periods whilst multi‑tasking to ensure the best service for our customers.
* Support Community & Activity Village staff by performing daily admin roles and to keep all supplies for the Village facilities stocked, such as stationary.
* Provide assistance and enhance the customer experience for all, building excellent relationships with customers.
* Support other service areas within the Community and Activity Village to ensure business continuity.
* Perform a wide variety of reception and administrative duties including bookings for the Community & Activity Village, handling of money, answering phone calls, data‑entry, printing, filing duties and compliance checks.
* Act as key holder as required, opening & closing parts of the Community & Activity Village for users.
* Actively promote the YMCA membership and deliver tours of the facilities to members of the public.
About You
You will enjoy working as part of a team, dividing up all the jobs to be completed that day but able to work to your own too.
Most important to us is your passion and commitment to join our team.
If you are looking to work for an organisation who cares about you and your wellbeing, the YMCA prides itself on the package of wellbeing we support all our employees.
Applicants must be over 18. This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service.
We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
#J-18808-Ljbffr