Clerical Officer in Gynaecology - Easibook/Pre-assessment
Information:
This job is now closed
Job summary
To work as part of a Gynaecology Out-Patient department team, predominantly responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking patients onto theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology DepartmentPLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
Key Responsibilities1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.2. Perform general office duties - filing, accessing databases, telephone messages, post, and general enquiries.3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.5. To extract case notes as and when necessary in the Health Records Library.6. To accurately input data onto theatre I.T. system7. Produce accurate and up to date theatre lists using the I.T. theatre system.8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Job responsibilities
To work as part of a Gynaecology Out-Patient department team, responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking patients onto theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology Department
See Job Description for full responsibilities
Key Responsibilities1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.2. Perform general office duties filing, accessing databases, telephone messages, post, and general enquiries.3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.5. To extract case notes as and when necessary in the Health Records Library.6. To accurately input data onto theatre I.T. system7. Produce accurate and up to date theatre lists using the I.T. theatre system.8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
Person Specification
Qualifications
* GCSE or equivalent English Language Grade 'C' or above
* NVQ level 2 in Customer Service (or equivalent)
Experience
* Substantive Administrative/clerical experience
* Using Patient Administration System to input and update personal data (desirable)
Skills
* Excellent keyboard, IT and administration skills
* Must demonstrate good communication and interpersonal skills
Knowledge
* Must demonstrate an understanding of the need for confidentiality and be aware of the Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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