Join the team at The Imperial Hotel, a 4 star luxury sea front hotel, commited to exceptional guest service
We are currently seeking a reliable and professional Night Porter to join our team. As the first point of contact for late arrivals and the last for early departures, you will play a key role in delivering excellent guest service during the overnight hours.
Key responsibilities:
* Provide a warm welcome to late arriving guests and ensure smooth check in or check out
* Ensure the safety and security of guests and the property throughout the night
* Respond to guest queries and requests efficiently and professionally
* Set up or tidy public areas, conference rooms, or breakfast areas as required
* Conduct regular security checks and fire walks
* Assist with cleaning and maintenance duties
The successful candidate will:
* Have previous hotel experience
* Be friendly, approachable and calm under pressure
* Have excellent communication skills
* Have basic IT and administrative skills
* Be reliable, trustworth and able to work independently
* Be flexible to work weekends
What we offer:
* Meals on duty
* Uniform provided
* Company discounts, 20% in the restaurant, 50% in our Gym and Fitness suite, staff rates in the hotel
* Training and Development
* Employee Assistance Programme
Job Type: Permanent
Pay: Up to £12.50 per hour
Benefits:
* Discounted or free food
* Employee discount
Ability to commute/relocate:
* Llandudno LL30 1AP: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Please declare any criminal convictions here
Work authorisation:
* United Kingdom (required)
Work Location: In person