About the Role
Are you detail-driven, quality-focused, and passionate about maintaining high standards in medical device manufacturing? Vibe Recruit are proud to be working with a global healthcare leader to recruit for a Quality Systems Support position within their Complaints Department. This is a fantastic opportunity to join a company committed to improving lives through innovation and excellence.
You'll play a key role in supporting the Complaints Department, ensuring compliance with quality procedures and contributing to the continuous improvement of systems and processes. Working on a 4 on / 4 off continental night shift (7pm - 7am), you'll investigate customer product returns, identify root causes, and support the development of effective and compliant quality systems.
Key Responsibilities
* Conduct investigations on customer-returned products in accordance with site and divisional procedures
* Support the development, implementation, and enhancement of Quality Systems and processes
* Liaise professionally with global colleagues and Customer Service teams
* Troubleshoot and analyse product complaint data using electronic equipment and software applications
* Promote and adhere to Health & Safety standards, reporting improvements where identified
* Uphold the company\'s Code of Conduct in all communications and interactions
About You
* Strong attention to detail and commitment to compliance
* Experience in a technical, laboratory, or quality systems environment (medical devices experience advantageous)
* Excellent communication and organisational skills
* Confident using electronic systems and investigation tools
Why Join?
* Opportunity to work with a world-class healthcare company
* Join a collaborative, professional team supported by Vibe Recruit
* Competitive £16.49 per hour rate
* Excellent work-life balance with 4 on / 4 off nights (7pm - 7am)
* Modern, inclusive, and supportive working environment
Interested? Apply today with Vibe Recruit and take the next step in your quality career with a global healthcare leader. For further information please call Gemma (phone number removed)
Vibe Recruit is acting as an Employment Business in relation to this vacancy
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