Role: Claims Handler
Location: Outskirts of Stratford-on-Avon
Salary: Competitve + Benefits
Contract Type: Permanent
Hours: 9am-5pm, Monday to Friday, Hybrid (3 days WFH)
Our client, a leading chartered insurance broker, is seeking a driven Claims Handler to join their broking team on the outskirts of Stratford-on-Avon. This is an exciting opportunity to drive business growth and deliver exceptional service within a company committed to protecting, excelling, and succeeding together.
Position Overview
As a Claims Handler, you will play a vital role in the client experience. You will manage a diverse portfolio of commercial and property insurance claims, guiding clients through the process with empathy and expertise. Your work will directly contribute to securing fair outcomes for clients, strengthening relationships, and upholding the company's high standards of service and compliance.
Responsibilities
- Manage a varied caseload across multiple insurance lines, including property and liability.
- Provide clear guidance to clients on cover, settlements, and insurer decisions.
- Negotiate fair outcomes with insurers, loss adjusters, and suppliers.
- Act as the main point of contact for clients throughout the claims process.
- Maintain accurate and compliant records using internal systems.
- Collaborate with team members to share knowledge and improve processes.
Requirements
- Claims Handling experience
- Experience with claims IT systems
- Background in commercial and property insurance (desirable)
- Progress or interest in professional qualifications
Benefits
- Hybrid working model to support work-life balance.
- Up to 27 days of annual leave, with the option to buy extra days.
- Contributory pension scheme, Group Life Assurance, and Income Protection.
- Private Medical Insurance and access to a comprehensive Wellbeing Hub.
- Rewards for professional qualifications and successful employee referrals.
- Volunteer days to support causes you care about.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market