Desk-Based AV Technical Support Engineer Bolton - Hybrid/Remote £30,000 to £40,000 + Training + Holiday + PensionAre you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site?This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients.The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required.This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation.The Role:Providing remote technical support for AV systems and meeting room technologyDiagnosing and resolving faults via phone, email and remote access toolsSupporting video conferencing, audio and control systemsMonitoring systems proactively and responding to alertsLogging incidents, resolutions and system documentation accuratelyThe PersonBackground in AV support, helpdesk or technical engineering rolesStrong troubleshooting and fault-finding skillsGood understanding of AV signal flow, conferencing and audio systemsExperience with ticketing or helpdesk systemsConfident supporting non-technical users remotelyReference Number: BBBH274091Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.We are an equal opportunities company and welcome applications from all suitable candidates.