The opportunity
Delaware North UK is hiring a casual Profit Protection Compliance Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. You will analyse stock and revenue discrepancies, support profit protection and risk administration, and collaborate with teams on event days. If you are determined, data driven, and focused, ready to use operational excellence to drive great guest focus and experiences, take a shot at your new job with us.
What we offer
As a team member you’ll receive:
* Competitive weekly pay
* Flexible part time shifts, including evenings and weekends working the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
* Experience in a dynamic workplace hosting major national and international sporting events and concerts, including Premier League football and other events in 2026
What will you do?
* Deliver the Profit Protection and Compliance event day agenda and associated work activities
* Manage security related incidents involving team members or in Delaware North operational areas
* Carry out event day revenue and stock variance investigations, conducting kiosk, bar and team observations to monitor performance
* Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, recommending to the Team Leader and wider management to drive improvement
* Monitor compliance to Delaware North policies and procedures, health and safety guidelines and legal requirements in operational areas to ensure full compliance and a safe and secure environment
More about you
* Experience in profit protection or related field; no degree required
* Experience in assessment and investigation analysis
* Ability to accurately collect and analyse data and statistics
* Skills in written and verbal communication, collaboration and teamwork, independent working, self development, accountability, organisation, problem solving, IT literacy
* Ability to travel to support our stadium locations, if required
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