DescriptionEmployerLocation
Job Title: Duty Officer - Sports Centre
E‑ACT Merchants’ Academy – Ambition, Community, Opportunity
E‑ACT Merchants’ Academy is a welcoming, ambitious all‑through school serving the heart of South Bristol. Spanning Nursery to Sixth Form, the academy provides a strong sense of continuity and community, offering children and young people a supportive, inclusive environment in which to learn and grow.
With a dedicated Primary and Secondary phase, our academy provides a warm, inclusive, and supportive environment where students are encouraged to work hard, embrace challenges, and develop the confidence they need to succeed. Our staff team is committed to delivering a broad and aspirational curriculum, enriched by strong pastoral care and a focus on personal development.
Want to make a difference to young people?
Joining Merchants’ Academy means becoming part of a collaborative, values‑driven educational community. As an E‑ACT colleague, you’ll also have access to excellent professional development, supportive
networks, and the chance to help shape the future of a school committed to raising aspirations and celebrating excellence.
If you are ready to support and inspire children and young people across a diverse and vibrant school community, we would love to hear from you.
We are looking for a proactive and customer focused Duty Officer to support the smooth and safe operation of our busy community sports facility. The sports centre serves both the academy and the wider community providing high quality sport and fitness experiences that support the health and wellbeing of it's users. We welcome people of all ages, abilities and backgrounds and we work hard to ensure our facilities are inclusive, friendly and accessible to everyone. Our team takes pride in creating a positive, people-first environment where staff and members feel valued, respected and supported.
Key responsibilities:
Manage all community and club bookings from initial enquiry through to session completion whether in person, by phone or via email.
Act as a main point of contact for all lettings and user groups ensuring a welcoming and professional experience.
Sign gym members in and out of the facility ensuring accurate attendance records are maintained.
Oversee the setup, safe use and storage of all sports equipment including badminton posts, goals, cricket nets, fitness equipment and other resources.
Take responsibility for the security of the sports centre and immediate surrounding areas, including opening and closing procedures.
Pay range:
NJC 5-7
Permanent: 6 hours per week, 2pm - 8pm, Saturdays - £4,148.59 - £4,281.57 per annum (£25,583.00 - £26,403.00 FTE)
Fixed Term (Mat Leave approx. 9 months): 7 hours per week, 4.30pm - 10.30pm, Thursdays and Fridays - £4,840.03 - £4,995.16 per annum
There will be an opportunity to work extra hours on a casual basis during peak times - £13.26 - £13.69 per hour
Part time, all year round
Qualifications and Skills:
A proactive individual with a genuine interest in working within a sport, fitness and community-focused environment.
Excellent communication and interpersonal skills with the ability to engage confidently with members of the public, colleagues and partner organisations.
Strong team player with the ability to provide support to colleagues during shifts.
Able to use initiative and respond effectively to unexpected situations or operational challenges.
Strong organisational skills with the ability to prioritise tasks and manage workload efficiently in a busy, multi-use facility.
What are we about?
Join a trust that is going places!
At E-ACT, we believe every child deserves opportunity. Our ‘Opening Minds, Opening Doors’ strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard.
We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people-first culture and relentless drive for excellence.
With 37 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don’t just educate, we inspire ambition and empower every child to thrive.
Benefits:
Financial and Lifestyle
We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.
Professional Growth and Development
We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.
Culture and Wellbeing
Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.
Please look at our 'Work for Us' page and Recruitment Pack for more information.
How to apply:
Please read the supporting documentation carefully before completing your application.
E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.
E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
Safeguarding Statement
All E-ACT academies, the Ambassadors and Headteachers are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment, and undergo appropriate checks including an enhanced DBS check. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.