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Employee benefits administrator

Norwich
Alan Boswell Group
Benefits administrator
Posted: 7 October
Offer description

We are looking for an experienced Employee Benefits Administrator to support our Employee Benefits Team.

Posted:

23/09/25

Location:

Hours:

Full-time

Flexibility:

Office-based

Yearly salary:

Job type:

Employee Benefits Administrator

This is an excellent opportunity to build your career in Employee Benefits within a supportive company offering a clear career development plan. Whether you aim to progress towards becoming a Client Consultant or deepen your expertise as an Employee Benefits Administrator, we’ll support your ambitions every step of the way.


You’ll be:

Working on a portfolio of corporate clients within the Employee Benefits Team, supporting the delivery and ongoing servicing of a range of group risk, individual & business protection, and workplace pension schemes.

Your role will involve:

Assisting with the preparation of reports, market reviews, and provider research in advance of client meetings.

Supporting Consultants/Advisers by ensuring all documentation and reports are complete and accurate.

Post-meeting follow-up, including liaising with clients and providers to process new business such as group scheme installations, renewals, and amendments.

Maintaining and updating client records and scheme administration systems, ensuring data integrity and compliance with regulatory standards.

Recommending and implementing improvements to internal systems and processes to enhance client service delivery.

Organising and supporting every client interaction efficiently and professionally, in line with company standards, ensuring all tasks are completed prior to Consultant/Adviser review.


About you:

Ideally, you will already have or be willing to study towards a relevant Employee Benefits or Financial Planning qualification (such as CII’s R0 exams or Group Risk specific qualifications).

You will have at least 2 years’ experience in a Financial Services administration role—preferably in an IFA, consultancy, or insurer environment, with exposure to group pensions or employee benefits schemes.

A strong understanding of the financial services market and regulatory environment, including key product areas like group life, income protection, business protection, critical illness and workplace pensions, is essential.


Training & Development:

You’ll receive structured training, combining on-the-job learning with private study and professional qualifications.

We’ll support your technical growth while also developing your professional and client-facing skills.

25 days annual leave + Bank Holidays (option to purchase up to three additional holiday days in April each year)

Discretionary annual Company bonus scheme

Life Insurance (4x annual salary)

Salary Exchange pension scheme

Supported professional training and development

Discounted financial services and insurance products

Funded professional memberships

Recruitment referral incentive bonus ‘refer a friend’

Bike to work scheme

Subsidised restaurant in the Norwich office


About us and what we offer:

At Alan Boswell Group we are proud of our people, their successes and value their contributions to our growing business. Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow.

We offer excellent remuneration, benefits package including pension and healthcare scheme, and opportunities for promotion within the company help us hold on to and nurture talent.


Apply online

To apply for this role, please fill out the form below.

Thank you for your interest in joining Alan Boswell Group.

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