Head of insights

Job Description

*Automotive experience essential*


We’re supporting a market-leading organisation in their search for a Head of Data, Reporting & Insight, a senior role leading a key function within a growing, data-driven business.


This position will define and deliver a data strategy that ensures CRM systems become a single source of truth across complex ecosystems. You’ll be responsible for data governance, reporting frameworks, and actionable insight generation that drives smarter commercial and operational decision-making.


Key Responsibilities

* Define and lead CRM data strategy across multiple client environments.
* Oversee CRM data quality, governance, and integrity.
* Develop and roll out advanced Salesforce CRM Analytics and Tableau dashboards.
* Deliver monthly reporting and insight packs for internal and external stakeholders.
* Lead automation initiatives — moving from spreadsheets to data visualisation and AI-driven reporting.
* Provide insight that directly improves marketing effectiveness, sales performance, and customer experience.
* Ensure compliance with GDPR, information security, and client governance standards.