The role at Innovus is dedicated to delivering market-leading solutions and professional services. As a Property Transfer Administrator, you will contribute to our vision of being recognized as the market-leading provider of services to the UK's property sector. We pride ourselves on employing highly skilled, experienced, and innovative individuals who deliver expertise and service across the property industry.
Main Purpose of Job
Handle all administrative tasks related to providing Remortgage and Resales packs to solicitors for managed properties, based at our New Milton Centre of Excellence.
Position in Organisation
This role reports to a Property Transfer Team Leader.
Main Responsibilities
1. Communicate professionally with customers, solicitors, and clients via telephone and email.
2. Utilize Microsoft Office applications proficiently, especially Word and Outlook.
3. Update records using multiple database systems.
4. Maintain awareness of data privacy expectations.
5. Ensure all requirements are fully obtained before progressing a case to the next stage.
6. Learn to prepare documents as part of the conveyancing process, with training.
7. Work effectively as part of a team, both in person and using technology.
8. Liaise with different departments to ensure accurate and up-to-date information is stored and shared.
9. Work towards achieving the Property Transfer Department's KPIs.
10. Be customer-centric and passionate about supporting clients effectively.
11. Maintain high levels of organization and excellent communication skills.
12. Pay attention to detail, with strong spelling, punctuation, and grammar.
13. Work towards deadlines as part of a team, with a positive attitude and problem-solving mindset.
14. Work efficiently at pace using a computer, maintaining accuracy.
15. Keen to learn new processes and seek support when needed.
16. Adapt to multitasking and adjust task priorities to meet business needs.
17. Experience in a legal, secretarial, or property management environment is advantageous but not essential.
Working at Innovus
At Innovus, we recognize that our employees come to do great work. We support this through our internal reward platform and a culture that celebrates contributions. We are passionate about fostering growth and development and promote a healthy work-life balance with flexible options where possible.
Our core values are Trust, Respect, Integrity, Innovation, and Delivery, guiding everything we do.
What We Offer
We provide the tools, training, and support needed to thrive, along with a competitive salary and benefits. We are committed to creating an inclusive, supportive workplace where everyone can succeed.
Diversity and Inclusion
We are dedicated to building a diverse and inclusive environment.
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