Honeycomb is delighted to be working with the Emergency Department in the Royal Victoria Hospital to recruit for an Emergency Department Support Officer (Administrator)
Are you ready to make a difference in healthcare? Royal Victoria Hospital is seeking a dynamic Emergency Department Support Officer ( Admin) to join their Urgent & Emergency Care team.
This administration role offers a unique chance to be at the forefront of patient care in one of the most critical areas of the hospital. As an Emergency Department Support Officer, you'll play a vital role in ensuring the smooth operation of this fast-paced environment.
The Role
1. This is an administrative role in the prestigious Royal Victoria Hospital Belfast Emergency Department.
2. Assist in the efficient management of patient admin flow within the Emergency Department
3. Coordinate with medical staff to ensure timely patient administration is completed.
4. Maintain accurate records and update patient information systems
5. Provide exceptional customer service to patients and their families
6. Support the Administration Manager in daily operational tasks
7. This Role requires the ability to cover shifts from 8am-8pm and 8pm- 8am 365 days per year on a rota basis.
Essential Criteria:
8. 4 GCSE's Grade C and above PLUS one years admin experience OR 2 years admin experience.
9. Excellent organisational and multitasking abilities
10. Strong communication skills and ability to work under pressure
11. Flexibility to work various shifts, including nights and weekends
Desirable Criteria
12. Previous experience in a healthcare setting, preferably in an Emergency Department
13. Proficiency in medical terminology and hospital information systems