Overview
Head of Service for MASH and Family Intervention – London Borough of Havering
Contract: Permanent • Grade 12 • £77,550 to £87,084 per annum (Market Supplement subject to final confirmation)
The London Borough of Havering is looking to recruit a Head of Service for MASH and Family Intervention to strategically lead and oversee the day-to-day service delivery of the integrated front door / multi-agency safeguarding hub (MASH) and the Family Intervention Service, ensuring the service functions smoothly and to a high professional standard in line with good practice and guidance. The post holder will lead and direct work/practice that positively improves outcomes for children, young people and their families in Havering.
Responsibilities
* Deliver effective, inclusive leadership and management of the services, ensuring high quality services against local and national indicators and targets.
* Promote and govern excellent face-to-face practice across the service, ensuring purposeful work with children, young people and families in conjunction with other social care teams and multi-agency partners.
* Lead with the Assistant Director of Early Help and Partnerships in the continuous improvement of the MASH and Family Intervention Service based on performance, risk, and demand.
* Ensure practice complies with current legislation and relevant guidance so that high quality assessments, plans and interventions are delivered to timescales to meet needs and improve outcomes; advise on managing cases with significant risk or complex/high-profile cases.
* Represent the service at multi-agency meetings, boards and committees; manage, review and evaluate data compliance and maintain high-quality administration and record-keeping.
* Responsibility for budgets within the service (up to £500,000), ensuring value-for-money services including in-house and commissioned providers; contribute to budget setting and monitoring, including the Section 17 and MASH budgets.
* Take lead responsibility for specific areas of practice and strategic development relevant to the service, including Children’s legal planning and the Havering Safeguarding Children’s Partnership; maintain engaged multi-agency collaborative working relationships.
* Deputise for the Assistant Directors and/or Director of Starting Well as required, including attendance at multi-agency meetings, boards and committees.
* Identify areas for improvement and deliver training; support the development and delivery of the Starting Well plan and embed the vision, values and objectives for children, young people, parents and carers.
* Lead on the development of relevant strategies, policies, procedures, programmes and projects in line with legislation and good practice.
Qualifications & Experience (requirements)
* Proven experience in strategic leadership and management of safeguarding services, preferably including MASH and Family Intervention settings.
* Strong knowledge of current safeguarding legislation, guidance and multi-agency working with partner agencies.
* Experience in high-stakes case management, risk assessment and intervention planning with children and families.
* Ability to manage budgets and demonstrate value for money across in-house and commissioned services.
* Experience representing services at multi-agency forums and contributing to performance improvement and service development.
Additional information
We are one of the greenest boroughs in London, encouraging initiative and progress. We offer opportunities to develop and support your career within Havering Council.
Please view the Job Profile here.
For an informal discussion about the post, please contact Daniel.Silva@havering.gov.uk.
The closing date for applications is 21/9/25. Interest in this job may be high and we reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interview date to be confirmed. For help with your online application, contact the Recruitment Helpdesk on 01708 432770.
We practice anonymised recruitment. Please remove all personal information from documents uploaded as part of your application.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. A DBS check may be required for appointed roles.
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