Salesforce analyst & administrator

Salary: £40,000 - 40,000 per year Requirements: Strong commercial experience in Salesforce Administration and/or Salesforce Analyst roles Salesforce certifications such as Salesforce Administrator, Salesforce Architect certifications, or similar Strong knowledge of Salesforce products including Sales Cloud, Service Cloud and Experience Cloud Experience with Salesforce automation tools, workflows, data modelling and integrations Experience translating business requirements into technical solutions Strong understanding of security models, user permissions and data management within Salesforce Excellent troubleshooting and problem-solving skills Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders Experience creating reports, dashboards and business insights from Salesforce data Excellent documentation and organisational skills Degree educated in Computer Science, Engineering or a related discipline is beneficial Responsibilities: Administer, maintain and continuously improve our Salesforce platform Design and implement scalable Salesforce solutions aligned with business requirements Manage user accounts, permissions, profiles and security settings Configure fields, objects, page layouts and workflows to support business processes Develop and enhance automation using Salesforce tools and best practice methodologies Support integration activities between Salesforce and other business systems Establish and maintain governance, change management and release management processes Create and maintain reports and dashboards for business stakeholders Manage data quality, imports, audits and ongoing system maintenance Provide user support, troubleshooting and training across the organisation Maintain comprehensive technical and functional documentation Collaborate with stakeholders to identify opportunities for process improvement and increased efficiency Technologies: Architect Cloud Support Salesforce Security Apex API CRM DevOps Flow More: We are an established technology company that delivers secure software solutions to a global customer base. This is a hybrid role based in Leicestershire, with public transport options from Leicester, Market Harborough and Rugby, although it is easier if you drive. You will join a collaborative, technology-focused organisation and take ownership of a business-critical Salesforce environment, combining platform administration, optimisation, automation and stakeholder engagement. The salary is £40,000 to £45,000 per annum plus benefits, and we are committed to creating an inclusive and accessible recruitment process. last updated 25 week of 2026