The core focus of this role is to provide specialist administrative and operational support to the leadership in (xxBU). You will support 1 or more leader(s) with calendar management, travel planning, and other administrative tasks. In addition, you will contribute to the overall functioning of the department by removing administrative friction from day-to-day planning and operations. This role is an ideal opportunity for an enthusiastic individual with a desire to learn rapidly and make a meaningful business impact.
Reporting to the Lead Executive Business Partner, you will work alongside other members in the support team and business stakeholders to contribute to internal process improvements, arrange business trips and itineraries, and plan meetings and events, among other tasks.
You need to be able to work independently, while also being a team player who believes in proactively driving projects forward through collaboration. You will need to be able to effectively anticipate and respond to the needs of the leader(s) you support. You will be able to pick up tasks at short notice and support with the preparation of meetings, presentations or events. You will also have a strong desire to learn rapidly from within this unique environment, be open-minded, discreet and humble.
Key Responsibilities
Administrative Support
* Coordinate schedules and calendars. You will prioritize time based on business needs, in collaboration with the leader you support.
* Manage end-to-end travel, logistics and visas, including coordinating itineraries and other general assistance as required, including expense claims.
* Complete core administrative duties e.g. arranging signatures, expenses, official documents, handling correspondence.
* Communicate directly with the department LT, their direct reports, and other key stakeholders (internal and external to ).
* You will be a key point of contact (and knowledge) for questions about departmental activities / happenings.
* Manage incoming correspondence and responses to requests, invitations or other on behalf of the Leadership Team member(s) you support.
Events & Communications
* Organize departmental leadership team events, offsites, or similar.
* Coordinate and arrange meetings including gathering and communicating agendas and preparation materials where necessary, reserving and setting up all meeting rooms, and connecting any digital conference connections.
* Contribute to operational improvements of the team, processes and services offered to the Department Leadership team.
* Support with other tasks as may be required.
* Acts as your leader's eyes and ears, identifying areas of concern or good opportunities to utilise internal comms.
* Collaborate with the IC team in planning and execution of global initiatives. This can include but is not limited to scheduling, identifying/inviting attendees, logistical planning and support on the day.
Required Skills
* 3 years previous relevant experience e.g. administration/ operational/ business support/executive assistant, preferably in large/multinational organization.
* People oriented; able to build and maintain relationships across all levels, and from diverse backgrounds.
* Results-driven with an independent and proactive attitude.
* Highly organised with excellent planning skills. You like to take ownership and problem solve.
* Exhibit a strong attention to detail, ability to adapt to daily schedules and routines, and a focus on efficiency without sacrificing quality.
* Excellent communication skills; fluent in English, verbal and written (second language an advantage but not required).
* Comfortable with ambiguity and able to prioritise and make decisions without having all the information.
* Strong ethics and can handle confidential matters with discretion. You cultivate and promote the values and culture within the department.
* Be an active member of the Leadership Support community.
* Available to offer support outside of normal business hours when needed.
* Excellent with Microsoft Office and G suite, including Google Calendar, Google Sheets/Slides (or similar).