Job Title: Credit Controller Industry: Managed Services Location: Victoria, London (4 days per week office based) Contract Details: Permanent Salary: Up to £35,000 DOE Responsibilities: Managing the collection of all payments and debts Contacting debtors by phone and email ensuring Companies debtor balances are paid to terms Maintaining accurate customer records and diary notes Responding to customers queries within 24 hours of receipt Resolving customers disputes and complex issues within 48 hours of receipt Preparing customers statements and reports for the company Liaising with departments across the company Conducting customers credit checks Negotiating payment plans Managing the sales ledger Allocating unapplied cash Achieving KPIs Processing credit memos, W/O and W/B Requirements: Previous work experience as a Credit Controller in a fast-paced and dynamic environment The ability to maintain a clean ledger working within a very fast-paced environment Ability to reconcile complex debtors' accounts Strong communication skills Ability to deal with problematic clients and problem solve effectively A great team player with excellent communication skills and the ability to build rapport with both internal and external stakeholders Proficient user of MS Office Knowledge of NetSuite preferable but not essentialOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website