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Retail advisor, 24hrs, dudley merry hill

Dudley
Virgin Media O2
Retail advisor
Posted: 7 September
Offer description

Retail Advisor, 24hrs, Dudley Merry Hill

Join to apply for the Retail Advisor, 24hrs, Dudley Merry Hill role at Virgin Media O2

Summary

Location: Dudley

Job Family: Retail

Job Type: Part Time

Posted Date: 04-Sep-2025

Ref #: 69228

Salary: Competitive + Fantastic Benefits

As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.


What You’ll Be Doing

* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.

Want to see what it’s all about for yourself? Copy this link into your browser to see a day in the life of our Retail Advisors: https://youtu.be/raOVboCNnK8?si=owx41uFLzBm3lNbV


Requirements

* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.


Nice to have

* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.


What’s in it for you

* A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market-leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.

Next steps: Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from a Recruiter to discuss the role in more detail.


Seniority level

* Entry level


Employment type

* Part-time


Job function

* Sales and Business Development
* Industries: Telecommunications
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