An exciting opportunity has arisen for a Receptionist based at The Orchard Inpatients.
We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communicate with staff, service users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft Office packages and have a good telephone manner.
Lancashire and South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
Receptionist Responsibilities
The post holder will be organised, professional, committed and will assist in providing a high standard, quality reception service with The Bay Network.
The post holder will work flexibly in response to the needs of the service providing cover to various sites including Inpatient as directed by their line manager to ensure continuity of service provision.
The post holder will have knowledge of relevant customer service procedures applicable to this role. Problem solving is an integral part of the role.
The role will involve contact on a daily basis with a wide range of people – both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
The Trust encourages flexible working, believing that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
Please see the attached job description and person specification for more information about this role.
This advert closes on Tuesday 31 Dec 2024.
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