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Supporting people contract monitoring officer

Monitoring officer
£16.72 an hour
Posted: 31 July
Offer description

6 months contract with a Local Authority Job Summary: • To monitor and review Supported People contracts and associated housing schemes, ensuring compliance with contract specifications and regulatory requirements. • This role involves maintaining accurate records, assessing client support needs, facilitating referrals, and providing performance reports. • The role supports housing services by ensuring payments, support, and services are effectively managed in line with relevant policies. Key Duties/Accountabilities (Sample): • Conduct service reviews of Supported People and other supported housing schemes to ensure contractual compliance and service quality. • Undertake referrals to tenant support schemes and monitor outcomes, maintaining up-to-date computerised records. • Assist in the review and implementation of local commissioning plans for Supported People services. • Carry out housing-related support needs assessments and update client records accordingly. • Prepare and submit regular reports on service performance, including monitoring against national standards and performance indicators. • Administer client assessments under Fairer Charging policies and ensure accurate reconciliation of payments. • Represent housing services at meetings, working parties, and resident forums, providing reports and presentations as required. • Ensure adherence to financial regulations, health and safety legislation, and equal opportunities policies. Skills/Experience: • Experience working with the public, particularly vulnerable clients. • Knowledge of housing and support issues, including tenancy law and welfare benefits. • Experience in contract monitoring within housing or supported housing environments. • Proficient IT skills, including use of housing management systems and office software. • Excellent interpersonal, written communication, organisational, and administrative skills. • Ability to work independently and as part of a team. • Commitment to confidentiality, equal opportunities, and maintaining a calm, professional manner under pressure. Additional Information: • The closing date: 04/08/2025.

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