Overview
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Multi-Trade Operative - Plumber
Stoke-on-Trent – covering ST & CW Post codes
£34,376 - £36,185 per year
40 hours per week
We are looking for a Multi-Trade Operative to join our Void team based in Stoke. You will be responsible for carrying out repairs to void properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. Ideally with Plumbing as your core trade. The team also carry out external repairs including fencing and groundworks.
The role will include lone and team working, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed.
The role of Multi-Trade Operative will include:
* Attending void properties to carry out construction, diagnosing problems, fault fixing and maintenance duties required within a Social Housing environment
* Taking ownership and Resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
* Maintaining a suitable van stock level and restocking these when needed
* Providing accurate and timely information on the progress of works that is easily understood by the customer
* Providing out of hours cover via a rota
Skills and experiences
* To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
* Recent experience of undertaking a similar role within the social housing sector
* Ability to work to deadlines and prioritise tasks
* Additional skills in some of the following disciplines - joinery and plastering
* Working knowledge of the health and safety regulations and requirements
* This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
* 25 days annual leave plus public holidays
* A pension scheme with employer contributions from Sanctuary
* Life Assurance
* Employee Advice Service including counselling
* Cycle to Work scheme
* Voluntary health plans
* Wellbeing support and tools
* Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
* £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)
If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
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