RECEPTIONIST
Location: Whitchurch Leisure Centre, Shropshire SY13 2BY Salary: Upto £12.21 per hour plus excellent benefits Schedule: 6.5 hours per week, mainly Wednesday shifts (please note due to the business needs the day may change)
Ready to impact a better future?
As a Receptionist in our Shropshire team, you will deliver high-quality front-of-house services at our facility. This role involves frequent interaction with customers, both face-to-face and via telephone, providing clear information and excellent service while supporting the wider team as required.
What you’ll do as a Receptionist
· Deliver consistently high standards of customer service aligned with contract and organisational objectives
· Manage reception operations on a day-to-day basis, including deputising for the Head Receptionist when required
· Handle cash transactions accurately, including cashing up in line with company financial procedures
· Promote and upsell services where appropriate to encourage secondary spend
· Maintain a safe working environment, adhering to all health, safety, and corporate governance policies
· Build positive relationships with customers, clients, and internal stakeholders
· Attend relevant training and contribute to continuous improvement initiatives
Does this sound like you?
· Previous experience in a customer-facing role (face-to-face and telephone)
· Cash handling experience with strong attention to detail
· Calm, professional manner when working under pressure
· Ability to think quickly, solve problems, and simplify complex customer queries
· Strong communication and interpersonal skills
· Adaptable, proactive, and able to work effectively independently or as part of a team
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days (pro rata) plus bank holidays
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
RECEPTIONIST
Location: Whitchurch Leisure Centre, Shropshire SY13 2BYSalary: Upto £12.21 per hour plus excellent benefits Schedule: 6.5 hours per week, mainly Wednesday shifts (please note due to the business needs the day may change)
Ready to impact a better future?
As a Receptionist in our Shropshire team, you will deliver high-quality front-of-house services at our facility. This role involves frequent interaction with customers, both face-to-face and via telephone, providing clear information and excellent service while supporting the wider team as required.
What you’ll do as a Receptionist
- Deliver consistently high standards of customer service aligned with contract and organisational objectives
- Manage reception operations on a day-to-day basis, including deputising for the Head Receptionist when required
- Handle cash transactions accurately, including cashing up in line with company financial procedures
- Promote and upsell services where appropriate to encourage secondary spend
- Maintain a safe working environment, adhering to all health, safety, and corporate governance policies
- Build positive relationships with customers, clients, and internal stakeholders
- Attend relevant training and contribute to continuous improvement initiatives
Does this sound like you?
- Previous experience in a customer-facing role (face-to-face and telephone)
- Cash handling experience with strong attention to detail
- Calm, professional manner when working under pressure
- Ability to think quickly, solve problems, and simplify complex customer queries
- Strong communication and interpersonal skills
- Adaptable, proactive, and able to work effectively independently or as part of a team
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days (pro rata) plus bank holidays
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
RECEPTIONIST
Location: Whitchurch Leisure Centre, Shropshire SY13 2BY Salary: Upto £12.21 per hour plus excellent benefits Schedule: 6.5 hours per week, mainly Wednesday shifts (please note due to the business needs the day may change)
Ready to impact a better future?
As a Receptionist in our Shropshire team, you will deliver high-quality front-of-house services at our facility. This role involves frequent interaction with customers, both face-to-face and via telephone, providing clear information and excellent service while supporting the wider team as required.
What you’ll do as a Receptionist
· Deliver consistently high standards of customer service aligned with contract and organisational objectives
· Manage reception operations on a day-to-day basis, including deputising for the Head Receptionist when required
· Handle cash transactions accurately, including cashing up in line with company financial procedures
· Promote and upsell services where appropriate to encourage secondary spend
· Maintain a safe working environment, adhering to all health, safety, and corporate governance policies
· Build positive relationships with customers, clients, and internal stakeholders
· Attend relevant training and contribute to continuous improvement initiatives
Does this sound like you?
· Previous experience in a customer-facing role (face-to-face and telephone)
· Cash handling experience with strong attention to detail
· Calm, professional manner when working under pressure
· Ability to think quickly, solve problems, and simplify complex customer queries
· Strong communication and interpersonal skills
· Adaptable, proactive, and able to work effectively independently or as part of a team
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days (pro rata) plus bank holidays
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
RECEPTIONIST
Location: Whitchurch Leisure Centre, Shropshire SY13 2BY Salary: Upto £12.21 per hour plus excellent benefits Schedule: 6.5 hours per week, mainly Wednesday shifts (please note due to the business needs the day may change)
Ready to impact a better future?
As a Receptionist in our Shropshire team, you will deliver high-quality front-of-house services at our facility. This role involves frequent interaction with customers, both face-to-face and via telephone, providing clear information and excellent service while supporting the wider team as required.
What you’ll do as a Receptionist
· Deliver consistently high standards of customer service aligned with contract and organisational objectives
· Manage reception operations on a day-to-day basis, including deputising for the Head Receptionist when required
· Handle cash transactions accurately, including cashing up in line with company financial procedures
· Promote and upsell services where appropriate to encourage secondary spend
· Maintain a safe working environment, adhering to all health, safety, and corporate governance policies
· Build positive relationships with customers, clients, and internal stakeholders
· Attend relevant training and contribute to continuous improvement initiatives
Does this sound like you?
· Previous experience in a customer-facing role (face-to-face and telephone)
· Cash handling experience with strong attention to detail
· Calm, professional manner when working under pressure
· Ability to think quickly, solve problems, and simplify complex customer queries
· Strong communication and interpersonal skills
· Adaptable, proactive, and able to work effectively independently or as part of a team
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days (pro rata) plus bank holidays
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .